We used Louie’s to lay our carpet and the contractor they sent was Aaron McFall. He was very nice and honest with us. Louie’s sent us the wrong carpet pad and were trying to get us to keep it. Aaron told us that if it was him, he’d demand the correct one be sent. This required him to wait and come back a separate time. I was impressed that he didn’t try to force us. Also, he had a family emergency in the middle (his brother was in a car accident), but he still came on a Sunday to get everything finished.